Management

Neptune Service Shutdown - March 5, 2026

Following its acquisition by OpenAI, Neptune services will be permanently discontinued.
All remaining data will be deleted at shutdown and cannot be recovered.

See timelines, export instructions, and migration guides in the Transition Hub.

You can manage your workspace, projects, and metadata directly in the Neptune app. You can also use the management API for certain management functions.

•  neptune.ai overview

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  These topics will get you up to speed.

  • About neptune.ai
  • Onboarding guide for teams
  • Privacy and security information
  • Best practices

•  Access and collaboration

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  Manage permissions on project or role basis.

  • Project-access control
  • Invite people
  • User roles
  • Change project privacy

•  Accounts and login

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  Manage accounts and login.

  • Service accounts
  • Log in with SSO
  • Reset API token

•  Subscription and pricing

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  Check usage and manage your plan.

  • Manage your subscription
  • Pricing (neptune.ai website)

  Interested in a self-hosted solution?

  • Self-hosted Neptune →

•  Manage runs

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  Manage runs directly in the app.

  • Experiments table overview
  • Edit details
  • Add tags
  • Stop a run remotely

•  Manage models

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  Register models and manage their versions.

  • Models in Neptune
  • Register a model
  • Manage the model version stage
  • Edit information

•  Manage project metadata

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  Add, download, or delete project-level metadata.

  • Log project-level metadata
  • Download metadata
  • Trash and delete data
  • Storage tips

•  Management API

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  Projects and members can be managed through the Neptune API – also by service accounts.

  • API reference ≫ management
  • Create and delete projects via API
  • Query metadata from Neptune

I'm having trouble!

Workspace is read only: Help with workspace read-only mode →

Issues with storage space: Storage troubleshooting and tips →

Getting help